Programme

London programme

The programme and speakers are subject to change as we are currently in the process of confirming several high-profile speakers.

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  • Conference Day

    28 March, 2018

  • Workshop Day

    27 March 2018 (Locations and Service Providers only)

  • 08:30 - 09:00
    Where
    Plenary room
    -plenary

  • 09:10 - 09:50
    Where
    Plenary room
    Andrew WrobelAndrew WrobelHead of Content Strategy and Publishing & Founding Partner, Emerging Europe
    Fernando PonsFernando PonsVP Human Resources, Corporate Services and Chief Administrative Officer and Chairman of the IT Governance Committee, EBRD
    Elias Van HerwaardenElias Van HerwaardenEMEA Service Leader, Global Location Strategies, Deloitte
    Ireneusz PiecuchIreneusz PiecuchPartner | Global Co-Head of Communication Sector, CEE Leader for Technology, Media & Communication, CMS
    Teofil MuresanTeofil MuresanFounder and Chairman of the Board, Electrogrup
    The scale and pace of change of economic and social development taking place is such that it is now staking its claim as the new future of Europe. Here, we hold a lens to the rapid development of this emerging Europe, bringing the region sharply into focus.
    -plenary

  • 09:50 - 10:05
    Where
    Plenary room
    Phil FershtPhil FershtCEO and Chief Analyst, HfS Research
    As technology and communications become more pervasive, organisations are transforming themselves in order to fully embrace digital business models, enabled by an intelligent support capability where barriers between front and back offices no longer exist. Outsourcing’s most outspoken analyst firm explains the emerging digital landscape and shares its views on how the region is positioned to take advantage.
    -plenary

  • 10:05 - 10:45
    Where
    Plenary room
    Avinash VashisthaAvinash VashisthaChairman and Managing Partner, Tholons Inc.
    Phillip PoyntonPhillip PoyntonBusiness Development Advisor, Marshall Office of the Lubelskie Region
    Kerry HallardKerry HallardCEO, Global Sourcing Association UK
    Samuel BurkeSamuel BurkeBusiness & Technology Correspondent, CNN International
    Anne-Marie MartinAnne-Marie MartinChief Executive, Council of British Chambers in Europe (COBCOE)
    As we hurtle headlong towards the Brexit door, the narrative is becoming increasingly murky. Sidestepping all the politics, the posturing and the polls for this session. we’ll bring you views on the present and anticipated impact of doing cross-border business with our European counterparts by those who really know - the market players.
    -plenary

  • 10:50 - 11:15
    Where
    Plenary room
    -plenary

  • 11:15 - 12:00
    Where
    Plenary room
    Anurag SrivastavaAnurag SrivastavaVice President, Everest Group
    Till HahndorfTill HahndorfManaging Director, BW Business Bridge
    Kasia MaderaKasia MaderaWorld News Presenter, BBC
    Adam JamiolAdam JamiolPartner, Shared Services Advisory Centre of Excellence, PwC
    Vladimir KuzmenkoVladimir KuzmenkoVP Business Development, NIX Solutions
    In this session we will take you on a short journey through some of the prominent countries in the region, as well as those which are showing the green shoots of promise. We’ll focus on the KPIs of Outsourcing and Business Services, as well as other important aspects like access to talent, language skills and IT competencies and capabilities.
    -plenary

  • 12:05 - 12:40
    Where
    Room A
    Alina PopAlina PopCEO, Electrogrup
    Felix PlopeanuFelix PlopeanuDevelopment Director, Aries Transilvania
    Paula Kennedy GarciaPaula Kennedy GarciaVice President, Market Lead EMEA CEU, Convergys
    Richard StephensRichard StephensFounder and Editor at Poland Today & Director at Emerging Europe Awards

  • 12:05 - 12:40
    Where
    Room B
    Martin SchopplerMartin SchopplerVice President Operations, Continental Europe, Convergys
    Craig TurpCraig TurpEditor-In-Chief, Emerging Europe
    Simone OlivoSimone OlivoManaging Director, CPL Jobs Hungary
    Balázs G. NagyBalázs G. NagyPresident, Hungarian Service and Outsourcing Association

  • 12:05 - 12:40
    Where
    Room C
    Vjollca ÇavolliVjollca ÇavolliExecutive Director, Kosovo ICT Association (STIKK)
    Chirag RawatChirag RawatAssociate Director, Intelligent Automation & Innovation Practice Delivery Lead, Avasant
    Till HahndorfTill HahndorfManaging Director, BW Business Bridge
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe

  • 12:40 - 13:40
    Where
    Plenary room
    -plenary

  • 13:45 - 14:15
    Where
    Room A
    Ewa DabrowskaEwa DabrowskaSenior Director Eastern Europe, Convergys
    Michał KornackiMichał KornackiManager, Investor Service Department, Bydgoszcz Regional Development Agency
    Krzysztof SengerKrzysztof SengerVice-President, Polish Investment & Trade Agency (PAiH)
    Wiktor DoktorWiktor DoktorCEO, Pro Progressio

  • 13:45 - 14:15
    Where
    Room B
    Julian BurnsJulian BurnsBanker, Telecommunications, Informatics & Media, EBRD
    Alex PirinskyAlex PirinskyChief Marketing Office, QuartSoft
    Oleg NesterovOleg NesterovCEO, MindK
    Richard StephensRichard StephensFounder and Editor at Poland Today & Director at Emerging Europe Awards

  • 13:45 - 14:15
    Where
    Room C
    Danail ArapkulievDanail ArapkulievBusiness Operations Manager, Proxiad Bulgaria
    Julian MihovJulian MihovMember of the Board, British-Bulgarian Business Association (BBBA)
    Stefan BumovStefan BumovCo-Founder and Chairman, Bulgarian Outsourcing Association (BOA)
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe

  • 14:20 - 14:50
    Where
    Room A
    Alina PopAlina PopCEO, Electrogrup
    Felix PlopeanuFelix PlopeanuDevelopment Director, Aries Transilvania
    Paula Kennedy GarciaPaula Kennedy GarciaVice President, Market Lead EMEA CEU, Convergys
    Richard StephensRichard StephensFounder and Editor at Poland Today & Director at Emerging Europe Awards

  • 14:20 - 14:50
    Where
    Room B
    Martin SchopplerMartin SchopplerVice President Operations, Continental Europe, Convergys
    Craig TurpCraig TurpEditor-In-Chief, Emerging Europe
    Simone OlivoSimone OlivoManaging Director, CPL Jobs Hungary
    Balázs G. NagyBalázs G. NagyPresident, Hungarian Service and Outsourcing Association

  • 14:20 - 14:50
    Where
    Room C
    Vjollca ÇavolliVjollca ÇavolliExecutive Director, Kosovo ICT Association (STIKK)
    Chirag RawatChirag RawatAssociate Director, Intelligent Automation & Innovation Practice Delivery Lead, Avasant
    Till HahndorfTill HahndorfManaging Director, BW Business Bridge
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe

  • 14:55 - 15:25
    Where
    Room A
    Ewa DabrowskaEwa DabrowskaSenior Director Eastern Europe, Convergys
    Michał KornackiMichał KornackiManager, Investor Service Department, Bydgoszcz Regional Development Agency
    Krzysztof SengerKrzysztof SengerVice-President, Polish Investment & Trade Agency (PAiH)
    Wiktor DoktorWiktor DoktorCEO, Pro Progressio

  • 14:55 - 15:25
    Where
    Room B
    Julian BurnsJulian BurnsBanker, Telecommunications, Informatics & Media, EBRD
    Alex PirinskyAlex PirinskyChief Marketing Office, QuartSoft
    Oleg NesterovOleg NesterovCEO, MindK
    Richard StephensRichard StephensFounder and Editor at Poland Today & Director at Emerging Europe Awards

  • 14:55 - 15:25
    Where
    Room C
    Danail ArapkulievDanail ArapkulievBusiness Operations Manager, Proxiad Bulgaria
    Julian MihovJulian MihovMember of the Board, British-Bulgarian Business Association (BBBA)
    Stefan BumovStefan BumovCo-Founder and Chairman, Bulgarian Outsourcing Association (BOA)
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe

  • 15:25 - 15:50
    Where
    Plenary room
    -plenary

  • 15:55 - 16:40
    Where
    Plenary room
    Christophe BajcChristophe BajcCEO, Nitrovery
    Eleanor WinnEleanor WinnHead of EMEA, Sourcing Industry Group
    Paula Kennedy GarciaPaula Kennedy GarciaVice President, Market Lead EMEA CEU, Convergys
    Adam JamiolAdam JamiolPartner, Shared Services Advisory Centre of Excellence, PwC
    We are gathering key buyers and investors that are doing business in the region to discuss what led them there and to share their experiences with our audience.
    -plenary

  • 16:40 - 16:50
    Where
    Plenary room
    -plenary

  • 16:55 - 19:00
    Where
    Plenary room
    Join us for our drinks reception as we say ‘thank you’ for being a part of the first event of its kind. There is also the opportunity to arrange 1-1 meetings with any of the analysts, service providers or location experts present at today’s event. Or you can take a final stroll around the virtual region and chat informally with all the attendees, distinguished guests and speakers before deciding which countries and cities you would be most interested in visiting as part of our exclusive Trade Mission Programme.
    -plenary

  • 13:00 - 13:15
    Where
    Plenary room
    Andrew WrobelAndrew WrobelHead of Content Strategy and Publishing & Founding Partner, Emerging Europe
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe
    -plenary

  • 13:15 - 14:00
    Where
    Plenary room
    Kerry HallardKerry HallardCEO, Global Sourcing Association UK
    -plenary

  • 14:00 - 14:40
    Where
    Plenary room
    Elias Van HerwaardenElias Van HerwaardenEMEA Service Leader, Global Location Strategies, Deloitte
    -plenary

  • 14:40 - 15:00
    Where
    Plenary room
    -plenary

  • 15:00 - 15:40
    Where
    Plenary room
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe
    -plenary

  • 15:40 - 16:00
    Where
    Plenary room
    Andrew WrobelAndrew WrobelHead of Content Strategy and Publishing & Founding Partner, Emerging Europe
    Tom QuigleyTom QuigleyDirector of Outsourcing Emerging Europe
    -plenary

  • 16:00 - 18:00
    Where
    Plenary room
    -plenary